Shanti’s Dispatches

This is kind of annoying. I paid for a subscription to premium LinkedIn the other month.

As a programmer, I know it’s not that hard to add an extra little snippet of code to allow users to change (downgrade) their account plans.

This is what we do at SproutIt.com — it’s just good customer service.

LinkedIn forces you to email their customer service if you’d like to downgrade your plan. Of course, if you want to upgrade, that’s all completely automated.

Hopefully they won’t make me talk to a customer service rep like AOL does.

Update: It only took LinkedIn a few hours to respond to my request so I’ll let em slide on this one =)

You can bookmark this, digg this or check the cosmos